PRIVACY POLICY - LAST UPDATED: AUGUST 2026
Our Commitment to
Privacy
The Tree Guys, safeguarding your home and your data is our highest priority. We believe in complete transparency regarding how your information is collected, used, and rigorously protected.
Plain English • No Legalese
Privacy Policy Terms
Last Updated: August 29, 2026. This Privacy Policy describes how HomeShield Pro collects, uses, and shares your personal data when you use our services. Please read this document carefully to understand our practices regarding your personal information.
1. Data Collection
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the website.
2. Usage of Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
3. Information Sharing
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis: Consent, Legitimate Interests, Performance of a Contract, and Legal Obligations.
4. Cookies & Tracking
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Our current security protocols include:
- End-to-end encryption for all transmitted personal data.
- Regular security audits and vulnerability assessments.
- Strict access controls for all employee systems and networks.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
7. Your Privacy Rights
In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. To make such a request, please use the contact details provided below.
8. International Transfers
We may transfer, store, and process your information in countries other than your own. Our servers are located in secure facilities with robust data protection standards. If you are a resident in the European Economic Area or United Kingdom, we will take all necessary measures to ensure your personal information remains protected in accordance with this privacy notice.
9. Children's Privacy
We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website.
10. Contact Us
If you have questions or comments about this notice, you may email us or contact our Privacy Officer directly using the information provided below. We aim to respond to all inquiries within 48 hours.
Privacy Officer Contact
Email: [email protected]
Developer Notes: SEO & Metadata
Meta Title: Privacy Policy | HomeShield Pro
Meta Description: Learn how HomeShield Pro collects, uses, and protects your personal data. Read our comprehensive privacy policy and terms.
Homepage Blurb: We believe in complete transparency. Our privacy policy outlines exactly how we protect your data, ensuring your peace of mind.
Privacy Questions?
We believe in complete transparency. If you have any concerns regarding how your data is handled, our dedicated Privacy Officer is available to assist you.
Email: [email protected]